Effective date: 09/01/2024
Website: https://proficientbuilders.net
Company: Proficient Builders LLC (“Proficient Builders”, “we”, “us”, or “our”)
Contact: privacy@proficientbuilders.net | (561) 227-8573 | Palm Beach County, FL

We respect your privacy. This Policy explains what information we collect, how we use it, and your choices. By using our website, contacting us, or submitting a lead form, you agree to this Policy.

• Contact details you provide: name, email, phone number, address, project details, and any message you include in forms or during calls/texts.
   
• Lead forms & estimates: information about the services you’re interested in (e.g., kitchens, bathrooms, closets, countertops, full remodels).
   
• Automatic data: IP address, device/browser type, pages visited, referring/exit pages, and timestamps.
   
• Cookies & similar tech: small files used for site operation, analytics, and advertising. See “Cookies & Ads” below.
   

We do not knowingly collect information from children under 13.

• To respond to inquiries, provide quotes/estimates, schedule visits, and deliver our services.
   
• To send service updates, appointment reminders, and customer support messages.
   
• To operate, secure, and improve our website and marketing.
   
• To comply with legal obligations and enforce our agreements.
   

We do not sell personal information. We may share limited data with:

• Service providers (e.g., website hosting, analytics, customer relationship tools, email/SMS providers) under contracts that restrict their use of your data.
   
• Advertising & analytics partners (e.g., Google Ads/Analytics) to measure performance and reach the right audience.
   
• Legal or safety reasons if required by law or to protect our rights, users, or the public.
   

We use cookies and similar technologies for site functionality, analytics, and advertising (including remarketing).

• Google Analytics/Ads: Google may collect or receive certain data to help us understand site usage and ad performance. Learn how Google uses data: https://policies.google.com/technologies/partner-sites
   
• Your choices: You can manage cookies in your browser settings, opt out of Google Analytics with the Google opt-out add-on, and manage Google Ads settings at https://adssettings.google.com.
   

If you provide your contact information, we may send emails or texts about estimates, appointments, or relevant services. You can opt out at any time:

• Emails: click “unsubscribe.”
   
• Texts: reply STOP to cancel or HELP for help. Message/data rates may apply.
   

We keep personal information only as long as necessary for the purposes described here (e.g., active projects, warranties, legal/accounting needs) and then delete or anonymize it.

We use reasonable administrative, technical, and physical safeguards to protect personal information. No system is 100% secure; please use caution when sharing data online.

• Access/Update/Delete: Email us at privacy@proficientbuilders.net to request access, correction, or deletion of your information, subject to legal requirements.
   
• Cookies/Ads: Adjust your browser settings or use the links above to manage ad preferences.
   
• Do Not Track: Our site does not currently respond to DNT signals.
   

California residents may request (1) disclosure of the categories and specific pieces of personal information we have collected, (2) deletion of personal information, and (3) correction of inaccurate information. We do not sell or share personal information for cross-context behavioral advertising as those terms are defined by California law. To exercise rights, email privacy@proficientbuilders.net and include “California Request” in the subject line. We will verify your request as required by law. You will not be discriminated against for exercising your rights.

Our website may link to third-party sites. We are not responsible for their content or privacy practices.

We may update this Policy from time to time. The “Effective date” above shows when it was last revised. Continued use of our services after changes means you accept the updated Policy.

Questions or requests?
Email: privacy@proficientbuilders.net
Phone: (561) 227-8573
Address: Proficient Builders LLC, Palm Beach County, FL, USA